Save Money with the Rakuten Browser Extension

Love that I get cash back on so many of the purchases I make online!! Any savings is a win-win for me! Thank you Rakuten!!

SCAM....Most purchases will NOT give you "cash back" even though you activate it through the pop-up. Have made 12 purchases in the last week adn only 2 have been credited for a couple of cents. The larger purchases = ZERO of course.

I'm going to shop online anyway, I might as well get money back for doing so! I never use to do much shopping online before Covid-19. Since I am 69 years old, confined to a power wheelchair from polio at age 3, the last thing I need is to get sick and die from some kind of virus. Now I do 99% of all my shopping online, including groceries, small appliances, household items, drug store items and pharmacy. I love Rakatan because I save money shopping online and buying in bulk and I get a check back. That works for me, 2 thumbs Rakatan. ??

I absolutely hate to shop! I hate going to the store, parking and getting a cart, walking around making choices and then checking out and loading everything into the car, only to have to unload and put it away when I get home. I LOVE to use rakuten for my online shopping and at times in store when I have to. I have received multiple big fat checks for making purchases and one recommend a friend, so I can tell you this system is the real deal! Yes, I have had a problem once concerning cash back that wasn't put in my account by the vendor, but rakuten fixed the problem very quickly. I also have the rakuten browser extension that reminds me of available coupons or promo codes for the sites i'm visiting, and reminds me to activate it. It really works!

*Edit - Bumped to 3-stars due to resolution. Rakuten has issued a credit to my account within 3-hours of submitting the BBB claim. I would call that impressive customer support, but I had to spend 1.5 months with it constantly on my mind, sending multiple emails, and filing claims. Advice going forward - Document and screenshot EVERYTHING for large Cash Back purchases. Great to know that BBB is an effective tool if Rakuten is being unresponsive. Original Rating: 1-star: Rakuten is not paying out Cash Back! Be weary of using this extension/service as you may not receive the owned funds for using their service. Lots of time wasted in multiple follow ups and information gathering. Using this thread to log my difficulty in receiving an owed Cash Back balance from Rakuten. On 12/01/23 Rakuten was offering a promotional 6% CashBack on purchases through Lenovo.com (Screenshot saved of promotional details). With the Rakuten service active, noting "Shopping Trip ID # 477XXXXXXX", I purchased a Laptop from Lenovo, and received a confirmation message stating that my "CashBack was in the works" (Screenshot of notification saved). The information below is logged in a PDF copy of emails submitted to Rakuten and BBB case: Due to the Cash Back not applying instantly (like it normally does), on Dec 1, 2023, 14:08 CST I submitted a "Missing Cash Back Case" email per Rakuten's directions on their website. I immediately received an automated response from Rakuten requesting information about the order (Order Number, Products Purchased, Order Date, etc.). I promptly supplied this information, but sent a follow up email requesting an update on my case on 12/7/23 (as I had not yet received a representative response or resolution), and a second follow-up email on Dec 11, 2023, 11:22 CST (supplying them with the screenshots). On Dec 12, 2023, 14:39 CST I received a response to my third email stating that the waiting period could be as much as 45-days. On Jan 15, 2024 03:57:42 PM EST (46 days from initial inquiry) no resolution had been offered and I send a final email stating that I was opening a case with BBB. The above information (and screenshots) was basically what I wrote in the BBB case that was submitted today (01/22/24). I would highly advise using other Cash Back services, it's not worth my or your time trying to chase down money that is owned to me.

Easy to set up, work with, and rewarding to use. Myself and my mom love using Rakuten to earn cash back on shopping as well as the coupon feature! Not bothersome at all

I have seen the amount I am supposedly being given when doing online shopping but have never received cash or even Rakuten credit when checking out. Don't know how to cash-in on my so called savings.

I used to get checks in the mail but have not received one for a looooong time. I use Rakuten on every purchase I make online.

Love Rakuten as always get a Check when I least expect one for shopping on line.

This seems to be the real deal. I am interested in starting as soon as possible. Who will pass up a deal where you get cash back when you shop? No comment!